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Privacy Policy

Last updated: July 6, 2026

Your privacy is extremely important to us at JN-CALM (the "Application"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Application.

By using JN-CALM, you consent to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect your data to provide personalized emotional support and tracking features:

  • Account Data: The email address you provide when registering an account.
  • Profile Data: Your nickname, age bracket, and personal well-being goals selected during the onboarding process.
  • Usage Data: Your diary entries, gratitude logs, habit trackers, and conversations with your AI companion. 🔒 Strictly Private: Your chats & journals are personal; administrators or anyone else do not have access to view them.
  • Transaction Data: If you subscribe to our Premium Plan, payments are securely processed by our official partner (Mayar.id). We do not store your credit card details or virtual account credentials.

2. How We Use Information

Your personal information is used for the following purposes:

  • To provide, maintain, and optimize features within the Application.
  • To generate personalized responses from your selected AI companions.
  • To compile and display your personal growth analytics (mood logs, streaks, journaling progress).
  • To send essential emails, such as account verifications, password resets, and transaction alerts.

3. Security & Data Protection

All your chats, journals, and personal information are stored securely on encrypted database clusters (Supabase) using industry-standard configurations. Access to sensitive data is strictly restricted to automated backend systems necessary to deliver Application features.

Journal Privacy Principle: Your daily entries, gratitude logs, and AI conversation history are confidential and private. We pledge never to sell or share your personal emotional writings with any third-party advertisers or marketing agencies.

Security Disclaimer: While we utilize industry-standard encryption to protect your data, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security against data breaches caused by hacking or unauthorized third-party actions beyond our control. You use this service at your own risk.

4. Third-Party Services

We only share data with trusted third-party providers (such as AI model APIs for processing chat replies, and Supabase for database storage) to the minimum extent necessary to operate the Application. These service providers are legally bound to protect your data confidentiality.

5. Your Data Rights

You retain full control over your personal data. You are entitled to access your records, update your profile within the Application, or request the permanent deletion of your account along with all historical logs by contacting our support team.

6. Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be indicated by updating the revision date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

7. Contact Us

If you have any questions or concerns regarding our handling of your personal data, please contact our support at noreply@jncalm.my.id.